Terms & Conditions

The information on this website describes our capabilities and services generally. The precise scope, deliverables, responsibilities, pricing and terms of any engagement will be set out separately between Netciples and the client.

We aim to ensure information published on this website is useful, accurate and current. However, technology, products, third-party platforms, service capabilities and business requirements change over time. Website content is therefore provided for general information about Netciples and our services.

Information on this website does not constitute a binding offer to provide a particular service on particular terms.

A service engagement is only established when the applicable commercial arrangements have been agreed between Netciples and the client.

Information on this website about technology, cybersecurity, cloud services, software, infrastructure, compliance or other technical matters is general in nature.

Technology requirements and risks vary between organisations and environments. Information published on this website should not be treated as a substitute for an assessment of your organisation's particular systems, requirements and circumstances.

The website may allow you to request a consultation, technology review, quote, proposal or further information.

Submitting a request does not create a client relationship or require either party to proceed with an engagement.

Any proposed services, scope, pricing, timeframes, responsibilities and deliverables will be subject to the arrangements communicated or agreed with the client.

These Terms govern use of the Netciples website.

They do not replace any service agreement, statement of work, proposal, managed services agreement, software development agreement or other contract entered into between Netciples and a client.

If there is an inconsistency between these Terms and an agreement governing services provided to a client, the relevant client agreement will apply to those services.

Unless otherwise stated, the content of this website, including text, graphics, branding, design, layout, software, documents and other materials created by Netciples, is owned by or licensed to Netciples and is protected by applicable intellectual property laws.

You may access and use the website for legitimate personal or business information purposes.

You must not reproduce, republish, distribute, modify, commercially exploit or otherwise use Netciples content without our prior written permission, except where permitted by law.

Third-party names, logos, trademarks and product names displayed on this website remain the property of their respective owners.

Our website may refer to third-party technology providers, platforms, products or services. These products and services may be subject to their own terms, licensing arrangements, availability and policies.

Our website may also contain links to third-party websites. These links are provided for convenience or additional information.

Netciples does not control third-party websites and is not responsible for their content, availability, security or privacy practices.

References to third-party products or services do not transfer ownership of those brands or technologies to Netciples.

Netciples is not responsible for changes made by third-party providers to their products, platforms, pricing, availability or terms.

We take reasonable steps to maintain a reliable and secure website, but we do not guarantee that the website will always be uninterrupted or free from errors.

We may modify, suspend or withdraw parts of the website where reasonably necessary for maintenance, security, operational or business reasons.

You must not attempt to test, scan, circumvent or compromise the security of the website or systems connected to it without our prior written authorisation.

If you become aware of a suspected security vulnerability affecting the Netciples website, please contact us so that we can investigate it responsibly.

To the maximum extent permitted by law, Netciples excludes liability for loss or damage arising solely from reliance on general information published on this website or from the temporary unavailability of the website.

Nothing in these Terms excludes, restricts or modifies any right, guarantee, remedy or liability that cannot lawfully be excluded, restricted or modified, including any applicable rights under the Australian Consumer Law.

Where liability can lawfully be limited, any limitation will apply only to the extent permitted by law.

Personal information collected through or in connection with this website is handled in accordance with our Privacy Policy and applicable privacy law.

Please read our Privacy Policy for further information about how we collect, use, hold and disclose personal information.

We may update the website or these Terms from time to time.

The current version of these Terms will be published on this website together with the date it was last updated.

Your continued use of the website after changes take effect will be subject to the current Terms.

Questions about these Website Terms & Conditions can be directed to: